How to Ace Your Client Interview – Part Two

How to Ace Your Client Interview – Part Two

How to Ace your Client Interview (Part 2)

David Joyce, Director and Founder at Zephyr Consulting  Limited

So you’ve done the preparation you’ve researched your client, practiced your questions and you even jotted down your own list of questions to ask. But before you step into the interview room, keep in mind your non-verbal ques, because actions will speak louder than words. Your mannerism, body language are all part of the entire assessment process. Here are some of the pointers to watch out for.

The Interview

You are being interviewed because the interviewer wants to hire somebody—not because he/she wants to trip you up, or embarrass you. The interviewer will be evaluating your total performance, not just your answers.

Some factors and mannerisms which will assist in producing a positive reaction

  • An interested and balanced approach
  • Ability to express thoughts clearly
  • Confidence and enthusiasm
  • Informative replies
  • Tact, maturity and confidence
  • Maintenance of eye-contact
  • Positive handshake
  • Intelligent questions about the job
  • Preparation and knowledge of the company and project.

The Dos and Don’ts

  • Do completely turn off your phone prior to interview.
  • Do arrive a few minutes early. Late arrival is never excusable.
  • Do greet the interviewer by their salutation and surname; Make sure you have the right pronunciation.
  • Wait until you are offered a chair before sitting.
  • Do make sure your good points get across to the interviewer in a factual, sincere manner.
  • Keep in mind that you alone can sell yourself to an interviewer. Make him or her realise the need for you in his/her organisation.
  • Answer questions truthfully, frankly and as much to the point as possible.
  • Don’t look at your watch during the interview.
  • Never answer questions with a simple “yes” or “no”. Explain yourself whenever possible. Tell those things about yourself that relate to the position.
  • Don’t make derogatory remarks about present or former employers or companies.
  • Don’t over answer questions, or take over the interview.
  • Don’t enquire about rates of pay, holidays, etc. These topics should be interviewer initiated so save that for the negotiation if not mentioned.

Body Language

Watch the body language of the interviewer to gauge continued interest in your responses. Typical indications of lack of interest are signs of distraction such as looking at their watch, doodling, staring round the room. Or they could be displaying repeated actions such as drumming fingers and tapping of toes or perhaps show signs of tiredness like yawning or slouching in the chair.

If you get the impression that the interview is not going well, and that you have already been rejected don’t let your discouragement show. The interviewer may be genuinely interested, but discouraging in order to test your reaction.

Closing the Interview

Show your interest in the role and confirm the next steps with the interviewer. Don’t forget to thank the interviewer for his/her time and consideration of you for the role and leave as quickly and courteously as you can. Don’t indulge in small talk at the end of the interview unless invited to do so……and good luck!


What other interview tips you think we should include here? Do you have a successful interview story or disaster to share? 

Posted on: April 8, 2016David Joyce